談判價格英語對話
你是不是也遇到過這種情況:想跟外國客戶砍價,張了張嘴卻只說得出“Can you make it cheaper?”;或者對方報出高價,你只能尷尬笑笑,不知道怎么接話?其實英語價格談判沒那么難,關鍵是掌握“套路”——從準備到開口,從應對壓價到達成協議,每一步都有能直接套用的句型和技巧。今天這篇文章,我們就拆解“英語價格談判全流程”,給你實用對話模板、場景示例和避坑指南,看完就能上手用。
談判前:3個“必須做”的準備工作
談判不是臨時發揮,而是“準備出來的勝利”。開始對話前,這3件事一定要做,不然很容易被對方牽著走。
1. 先查“市場價”,心里有底才不慌
痛點:很多人談判時不敢開口,就是因為不知道“合理價格”是多少。比如你想從國外買一批電子產品,對方報$50/件,你覺得貴,但不知道該還到多少——這就是沒做功課的結果。
怎么做:提前查同類產品的市場價(可以用Google、Amazon、Alibaba等平臺搜),記3個數字:
理想價(你希望談到的最低價格)
可接受價(高于理想價,但能接受的范圍)
底價(超過這個價格就不談了)
舉個例子:你查了同款耳機,市場價在$35-$45/件,那你的理想價可以是$35,可接受價$40,底價$42。這樣談判時,對方說$50,你就知道“有砍價空間”,不會慌。
2. 準備“談判籌碼”,別只說“便宜點”
痛點:很多人砍價只會說“Cheap”“Lower price”,但對方憑什么讓步?你得給對方一個“降價的理由”。
談判籌碼參考:
批量采購:“If we order 500 units, can we get a discount?”(如果我們訂500件,能打折嗎?)
長期合作:“We plan to合作 for 2 years, maybe we can fix a long-term price?”(我們打算合作2年,或許可以定個長期價?)
現金支付:“If we pay in full upfront, any discount?”(如果我們全額預付,有折扣嗎?)
產品瑕疵:“The packaging has a small scratch, can we adjust the price?”(包裝有點劃痕,能調下價格嗎?)
記住:籌碼越具體,對方越難拒絕。
3. 預設“對方可能說什么”,提前想好回應
痛點:談判時最怕對方突然拋出一句“別家比你報價低10%”,你當場卡殼。提前預設對方的“反駁點”,才能游刃有余。
常見反駁點及回應思路:
對方:“Your price is higher than competitors.”(你家價比別家高)
回應:強調你的優勢(質量、服務、售后),比如“The price includes 2-year warranty, which others don’t offer.”(這個價格包含2年保修,別家沒有)
對方:“We can only accept $XX.”(我們最多接受XX價)
回應:先表示“理解”,再提條件,比如“I understand budget is important. If we reduce the order to 300 units, can we meet at $XX?”(我理解預算有限,如果我們減到300件,能按XX價成交嗎?)
核心對話模板:5個階段,句句能落地
準備做好了,接下來就是實戰對話。我們把談判分成5個階段,每個階段給你“直接套用”的句型和示例,你可以根據場景改數字和細節。
階段1:開場——禮貌詢問,別一上來就砍價
錯誤示范:“Your price is too high! Make it cheaper!”(太直接,容易引起反感)
正確思路:先確認產品/服務細節,再自然過渡到價格。
對話示例:
A(你):Hi Mike, thanks for sending the quote. I noticed the price for the laptop is $800 each. Just to confirm, does this include the keyboard and mouse?(嗨Mike,謝謝發報價單。我看到筆記本電腦是$800一臺,確認下包含鍵盤和鼠標嗎?)
B(對方):Yes, it includes a wireless keyboard and mouse.
A:Got it. That sounds good. Now, about the price—we’re looking to order 100 units. Do you have a bulk discount?(明白了,挺好的。關于價格,我們想訂100臺,有批量折扣嗎?)
關鍵句型:
“Thanks for the quote. I noticed [產品細節]... Just to confirm...”(感謝報價,我注意到[細節],確認下...)
“We’re looking to [采購量/合作方式], do you have [折扣/優惠]?”(我們想[采購量/合作方式],有[折扣/優惠]嗎?)
階段2:提出價格——報“理想價”,但留余地
痛點:不敢報低價,怕對方覺得沒誠意;報太高,又達不到目的。其實可以報“理想價”,但用“Maybe”“Perhaps”等詞留余地。
對話示例:
B:For 100 units, the best I can do is $750 each.(100臺的話,最低$750一臺)
A:I see. To be honest, we were hoping for a lower price. Based on market research, similar laptops are around $680. Maybe we can start at $700?(明白。說實話,我們希望價格能再低些。根據市場調研,類似的筆記本在$680左右。或許我們可以從$700開始談?)
關鍵句型:
“To be honest, we were hoping for a lower price. Based on [市場/競品], maybe we can start at [理想價]?”(說實話,我們希望價格能低些。根據[市場/競品],或許我們可以從[理想價]開始談?)
“I understand your cost, but [你的優勢/需求]—would $XX be possible?”(我理解你的成本,但[你的優勢/需求],XX價可行嗎?)
階段3:應對壓價——“拒絕”或“有條件讓步”
如果對方報的價遠低于你的底價,別直接說“No”,先問“為什么”,再拒絕;如果接近可接受價,可以“有條件讓步”。
場景1:對方壓價太低,需要拒絕
B:$700 is too low for us. We can’t even cover the cost. How about $740?($700太低了,我們連成本都不夠。$740怎么樣?)
A:I appreciate your honesty. But $740 is still above our budget. Let me check—what if we extend the delivery time by 2 weeks? Would that help lower the price?(感謝坦誠。但$740還是超預算了。我問下,如果我們把交貨時間延長2周,能降價嗎?)
場景2:接近可接受價,有條件讓步
B:If you can accept $720, we can agree today.(如果你能接受$720,我們今天就能成交)
A:$720 is closer. But we need the laptops by next Friday. If you can meet the deadline, we can take $720.($720接近了。但我們下周五前需要這批貨。如果你能按期交貨,我們可以接受$720)
關鍵句型:
拒絕時:“I appreciate your offer, but [你的困難]. What if we [提條件,如延長時間/減少數量]?”(感謝報價,但[困難]。如果我們[提條件]呢?)
讓步時:“[對方價格] is closer. If you can [對方條件,如按期交貨/保證質量], we can take it.”([對方價格]接近了。如果你能[對方條件],我們可以接受)
階段4:讓步策略——“小步讓價”,別一次讓到底
痛點:很多人談判時為了快速成交,對方一壓價就“大讓步”(比如從$700讓到$730),結果對方覺得“還能再壓”,反而談崩。
正確做法:小步讓價,每次讓5%-10%,并強調“這是底線”。
對話示例:
B:$720 is still a bit high. Can you go down to $710?($720還是有點高,能降到$710嗎?)
A:I’ve already talked to my manager—$720 is our best price. The only way we can do $710 is if you increase the order to 120 units.(我已經問過經理了,$720是最低價。除非你把訂單增加到120臺,我們才能做$710)
關鍵句型:
“This is our best price—we can’t go lower than that.”(這是最低價,不能再低了)
“The only way we can do [對方價格] is if you [你的條件,如增加數量/縮短付款期].”(要做[對方價格]的話,除非你[你的條件])
階段5:達成協議——確認細節,避免后續糾紛
價格談攏后,一定要用郵件或消息“書面確認”,避免對方反悔或后續扯皮。
對話示例:
B:Okay, 120 units at $710 each, delivered by next Friday. Deal.(好的,120臺,$710一臺,下周五前交貨。成交)
A:Great! Let me send you a confirmation email now. It will include the quantity, price, delivery date, and payment terms. Please check and reply if everything is correct.(太好了!我現在發確認郵件給你,包含數量、價格、交貨日期和付款方式。請查收,沒問題的話回復一下)
關鍵句型:
“Let me send a confirmation [email/message] with [細節:數量/價格/日期].”(我發確認[郵件/消息],包含[細節])
“Please confirm if everything is correct, and we can start the process.”(請確認是否無誤,我們就能開始流程了)
3個高頻場景實戰示例:看完就能用
理論說完了,我們結合3個常見場景,模擬真實對話,你可以直接“抄作業”。
場景1:外貿訂單談判(客戶說“別家更便宜”)
背景:你是外貿業務員,給客戶報了$15/件的衣服,客戶說“另一家供應商報$13,你必須降到$13”。
對話模板:
A(你):Hi Sarah, thanks for sharing that. I understand price is important, but could you tell me more about the $13 offer? Does it include the same fabric quality and size options?(嗨Sarah,感謝告知。我理解價格很重要,但能說說$13的報價嗎?包含同樣的面料質量和尺碼選擇嗎?)
B(客戶):They said the fabric is similar.
A:I see. Our fabric is 100% cotton, which is softer and more durable. The $13 price might be for polyester. Also, we offer free shipping for orders over 500件, while others charge $500 for shipping. If we calculate total cost—$15 + free shipping vs $13 + $500 shipping—ours is actually cheaper for 500件.(明白了。我們的面料是100%棉,更柔軟耐穿,$13可能是滌綸的。另外,我們500件以上免運費,別家運費要$500。算總成本的話,500件我們$15+免運費,比$13+$500運費更便宜)
B:Hmm, I didn’t think about shipping. Maybe $14 is possible?(嗯,我沒考慮運費。$14可行嗎?)
A:For 500件, $14.5 is our bottom line. We can also include a free sample for your next order.(500件的話,$14.5是底線。下次訂單我們還可以送一個免費樣品)
B:Deal.(成交)
場景2:網購退換貨砍價(商品有瑕疵)
背景:你在亞馬遜買了個$200的咖啡機,收到后發現外殼有劃痕,想讓賣家降價,不想退貨。
對話模板:
A(你):Hi, I received the coffee machine today, but there’s a scratch on the outer shell. I don’t want to return it, but could we adjust the price?(你好,我今天收到咖啡機了,但外殼有劃痕。我不想退貨,能調下價格嗎?)
B(賣家):I’m sorry about that! We can send a replacement, or offer a 10% refund.(抱歉!我們可以補發一個,或者退10%)
A:A replacement would take too long. 10% is $20, but the scratch is pretty noticeable. How about 15%?(補發太慢了。10%是$20,但劃痕挺明顯的。15%怎么樣?)
B:We can do 12% as a goodwill gesture.(作為補償,我們可以退12%)
A:12% is $24. That works for me. Thanks!(12%是$24,可以。謝謝!)
場景3:線下市場購物(老板堅持高價)
背景:你在國外旅游,在市場買手工項鏈,老板開價$50,你覺得不值,想砍到$30。
對話模板:
A(你):This necklace is beautiful! How much is it?(項鏈很漂亮!多少錢?)
B(老板):$50, hand-made.($50,手工做的)
A:$50 is a bit high for me. I saw similar ones in the market for $35.($50對我來說有點高,我在市場看到類似的$35)
B:Those are machine-made, mine is hand-made with real stones.(那些是機器做的,我的是手工+真石頭)
A:I know, and I love the design! But I’m on a budget. $30 is all I can spend today. If you take it, I’ll pay cash now.(我知道,設計我很喜歡!但我預算有限,今天最多能花$30。如果你賣,我現在現金付)
B:Okay, $35, final price.(好吧,$35,最低價)
A:$32? I’ll buy two if you do $32 each.($32?如果$32一個,我買兩個)
B:Deal! Two for $64.(成交!兩個$64)
談判時最容易踩的3個坑(附避坑指南)
就算背熟了句型,這些“細節錯誤”也可能讓你功虧一簣,一定要注意!
坑1:用“Too expensive”開頭,太直接
為什么錯:“Too expensive”(太貴了)聽起來像在指責對方“亂開價”,容易讓對方反感,不愿意讓步。
正確說法:用“I’m afraid...”“To be honest...”軟化語氣,比如:
“I’m afraid the price is a bit above our budget.”(恐怕這個價格有點超預算)
“To be honest, we were hoping for something in the $XX range.”(說實話,我們希望在XX價左右)
坑2:讓步太快,讓對方覺得“還有空間”
為什么錯:對方第一次壓價,你就從$100讓到$90,對方會想“再壓壓,說不定能到$80”,最后你被迫讓到底價,甚至虧本。
正確做法:第一次讓步幅度小(比如$100$98),并強調“這是最大誠意”,比如:
“I can lower it by $2, but that’s the best I can do.”(我可以降$2,這是最大讓步了)
坑3:不敢提“附加條件”,只談價格
為什么錯:談判不只是“砍價”,還可以談付款期、交貨時間、售后服務等。比如對方不肯降價,你可以要求“免費送貨”“延長保修”,這些其實也是“省錢”。
正確做法:價格談不攏時,主動提附加條件,比如:
“If we can’t lower the price, can you offer free shipping?”(如果價格不能降,能免運費嗎?)
“How about keeping the price, but extending the warranty to 2 years?”(價格不變,但保修延長到2年怎么樣?)
談判價格英語對話,說到底就是“用對的話,說清自己的需求,也給對方臺階下”。記住:提前準備市場價和籌碼,對話時禮貌但堅定,讓步時小步走,最后確認細節——做到這幾點,你也能成為“談判小能手”。下次遇到英語砍價場景,別慌,把今天的模板拿出來套一套,說不定就成了!
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